Secure Healthcare Communication: How KP Corporation Promotes Secure, Compliant Communication in the Healthcare Industry

In an industry where data sensitivity is at its highest, secure healthcare communication is not just a compliance requirement—it’s a vital part of building trust with patients and members. Healthcare organizations must not only protect personal health information (PHI) but also ensure that every communication, whether digital or physical, is compliant, secure, and reliable.

At KP, we specialize in helping healthcare organizations meet these high standards. In this blog, we’ll explore why secure communication is critical, how regulations like HIPAA and HITECH shape best practices, and how KP goes beyond industry expectations to safeguard your sensitive data.

Why Is Secure, Compliant Communication in Healthcare Important?

With the rise of digital transformation, healthcare providers are more connected than ever, but that connectivity brings elevated risks. Patients and members expect efficient, engaging communication, yet it must also be carefully protected from both external threats and internal vulnerabilities.

HIPAA Compliance and Patient Trust

Regulations like HIPAA and HITECH mandate that patient information must be protected at all times. This includes communications via email, print, portals, and file transfers. Violating these guidelines can lead to severe penalties—and worse, a loss of patient trust.

According to recent surveys by the American Medical Association (AMA), 92% of patients consider the privacy of their health data a basic right. Any breach, even unintentional, can seriously damage an organization’s reputation.

The Cost of a Breach

Healthcare records are highly valuable on the dark web, sometimes selling for $250 per record. Cybercriminals know this, which is why healthcare remains one of the most frequently targeted industries. Data breaches can come from external sources (like phishing attacks) or internal actors (such as malicious insiders or misconfigured systems). Secure communication systems are essential to defending against both.

How KP Secures Communication in Healthcare

At KP, we take a multi-layered approach to security, combining technology, process, and expertise to protect sensitive healthcare data throughout every interaction.

SFTP Sites: Secure Internal Communication

While we force TLS encryption for email communications, we don’t recommend email as the primary method for transferring sensitive data. Instead, we build Secure File Transfer Protocol (SFTP) sites specifically for healthcare clients.

These sites are:

• Encrypted using AES-256 for data at rest
• Secured with TLS 1.2 or 1.3 for data in transit
• Restricted to approved client IP addresses only
• Built with security integrated throughout the development lifecycle

By using SFTP, clients can safely transfer large volumes of HIPAA-protected data with peace of mind. Learn more about our established personalized security breach notification system through both digital and physical channels.

Our “Catch & Release” Approach to Data Retention

KP follows a “Catch & Release” model for data retention. We store only the minimum necessary data for the shortest time required, de-identifying and limiting access wherever possible. Once our contractual or legal obligations are met, data is securely returned or deleted. If we don’t have your data, you don’t have to worry about it.

Our Commitment to Secure Healthcare Communication

We don’t just meet industry standards—we exceed them.

Security Program

KP’s comprehensive security program includes:

• Industry-leading security tools and protocols
• A workforce trained in cybersecurity best practices
• Internal privacy teams to enforce proper data handling
• Strict access controls and data minimization policies
• Continuous internal and external monitoring

Certifications and Independent Validation

To ensure transparency and accountability, we undergo regular audits and assessments:

• Annual SSAE-18 SOC 2 Type II audits
• HIPAA and HITECH security audits
• ISO 27001 and ISO 9001 certification audits
• Penetration testing by internal teams and external firms
• Ongoing third-party reviews of all security processes

This level of validation shows our clients that we take data privacy seriously, because your patients and members expect nothing less. Check out a case study about our quick pivot to resolve a data breach for a regional health system with over 300 locations.

Take the Next Step with KP

At KP, we’re more than a secure print and digital communications partner—we’re a trusted extension of your team. From SFTP sites to privacy-first design, everything we do is built around secure healthcare communication and long-term trust. Our secure systems don’t just end at healthcare, but span across all industries like retail, government, life sciences, insurance, financial, legal, elections, and more.

Contact us today to learn how we can help you enhance security, meet compliance requirements, and protect the people you serve. Stay in the loop with the latest KP updates, follow us on LinkedIn to hear directly from our team!