“I look for proactive experience to reduce costs, meet regulated time frames, and increase the efficiency of our efforts to help lift collection rates.”
In today’s production environment, there is an increased focus on data security, particularly removing exposure to unauthorized access to core IT and Production processes. To increase collection rates and lower costs, they must also incorporate innovative multi-channel consumer communication efforts with designs appealing to varying generations.
Challenge #1: FIND QUALIFIED VENDORS
We deliver top quality mail services and solutions with proven results for leading companies within the highly regulated Financial and Healthcare industries. Some of the benefits to working with us include:
- Digital Printing, transactional mail, and technology are under one roof
- Three facilities with transactional mail capabilities for proper business continuity
- Formal quality & certification programs to exceed industry requirements
- High performance operations to meet turn time or SLA requirements
- Innovative & competitively priced
- New technology & solutions to increase consumer responsiveness
- Proactive cost saving ideas
- Regular project discussions for ongoing process improvement
Challenge #2: OBTAIN COST SAVINGS IN OPERATIONS
We have significant experience implementing proven cost reduction strategies throughout the print and electronic communication channels. These strategies reduce total costs by mutually addressing key areas such as:
- Postage optimization for maximum presorted postage discounts
- Address cleansing analysis and customization to reduce preventable costs plus deliver the mail to the most current address the first time
- Implementing back end USPS electronic return mail options to reduce internal return mail processing costs
- Incorporating technology to help increase online payments and reduce unnecessary call center overhead/manual payment processing
- Monthly volume tier package price incentive plans
Challenge #3: UTILIZE MULTIPLE COMMUNICATION CHANNELS
Using our services ensures that your messages stay consistent throughout multiple channels of communication and that they are printed, mailed or electronically distributed from one place which in turn saves you time and money.
- Multi-channel distribution options (mail, e-mail, SMS)
- Settlement on Demand mail or email special campaign web portal
- Variably programmed templates with personalized message/PURL/QR Code
- Cost reductions using lower-cost channels when applicable
- Drive e-adoption by adding an opt-in link to printed communications so consumer register online for e-delivery of future communications