KP worked with this major retailer to produce a loyalty program as an incentive to use store credit cards. This program requires several different levels of rewards based on the amount spent annually and requires a high level of security handling customer data as well as valuable rewards.
Work Smarter Solution
KP works with the client to constantly communicate current status with members at each of the four levels and remind them of the benefits associated with that level. They also send communications to customers that are very close to achieving the next reward level designed to pull customers to higher levels of the program thereby increasing their credit card purchases.
The program has been a great success and has directly led to a dramatic increase in credit card use at the retailers’ stores.